Today we’d like to introduce you to Jeff Thompson.
Thanks for sharing your story with us Jeff. So, let’s start at the beginning and we can move on from there.
We started as custom software developers and implementers; solving problems for clients with multi-currency accounting or complex operations management needs. We moved the company to Boston very early on, in the late ‘80s.
One of our clients was running a very complex high-rise office tower portfolio. During that project, we kept hearing how there was nothing designed from the ground up to provide information in the way top tier property developers and managers needed to see it; the only systems on offer were either tweaked versions of accounting programs for services and tweaked versions of manufacturing line maintenance systems for building engineers. As we developed our solutions for managers, engineers and tenants, we were introduced to more and more people that had the same requirements. There were lots of systems for smaller or less complex property operations, but no one focusing on the top end. We did; and the company grew based on word of mouth.
From the start, we were funded entirely from our own operations, we had a direct relationship with our clients, who not only funded us but also provided guidance for our ongoing software development effort.
Soon enough, our client base expanded from the northeast to the entire US and beyond. Now, we have clients throughout North and South America, with footholds in Europe and Australia. In addition to geographic expansion, we’ve grown to include hospitals and professional sports venues.
Has it been a smooth road?
It hasn’t always been smooth, but it’s always been interesting. The real estate industry – especially development and management – has gone through a number of boom/bust cycles as well as fundamental technology-driven changes. We’ve kept ourselves resilient, agile, and maintained close relationships with our clients which definitely helps us continue to grow even in a rapidly changing environment.
We’d love to hear more about your business.
We provide information solutions to some of the most complex multi stakeholder operations in the world. Our solution suite includes services management and maintenance systems, mobile applications for managers, tenants and engineers, etc.
I think I’m proudest of the group dynamic we’ve created in our company; we all pitch in and work together in partnership with our clients, solving complex problems.
Is our city a good place to do what you do?
Yes! Boston has a very deep talent pool driven by local academic institutions and a concentration of innovative companies. We’re happy to be in the financial district, where our team can take advantage of everything Boston has to offer. Most of our team uses public transit or even walks to work.
The challenges I hear about most often are fixing/expanding the T and creating more affordable middle range housing. People don’t want to be outside the city; not to live, and certainly not out in a glass box on a beltway. Making it easier to live in Greater Boston with freedom of movement on an updated public transit system would keep the current innovation-driven boom going in Boston.
Contact Info:
- Address: One Federal Street,
Boston, MA 02110 - Website: www.awaremanager.com
- Phone: 6175428555
- Email: Marketing@awaremanager.com
- Facebook: facebook.com/awaremanager
- Twitter: @AwareManager
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