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Meet Erin Lubien and Judith Feinleib of Lubien-Feinleib Intelligent Consulting

Today we’d like to introduce you to Erin Lubien and Judith Feinleib.

Thanks for sharing your story with us Erin and Judith. So, let’s start at the beginning and we can move on from there.
Judith and Erin met working on local activist business and found an instant connection in writing for various audiences to achieve great impact. Because we both have created communities in our personal lives and have solved problems for organizations in our professional lives, we set out to help companies ultimately increase revenue and profit.

Why community in business? There is no other term that sums up the connection between an organization, its people, the need for belonging and common goals. If you nurture your business’s internal community, great things can happen — we know this because we have helped leaders in organizations change the way they interact with their community. Oh, and we just may have built a community or two – Benton Library, Belmont Corner Neighborhood Association, and Belmont Goes Solar.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Our obstacle is that there are few business consultants that operate in the interpersonal arenas that we do; rather than looking at technology and process. While our value and offering are gaining traction and adoption, our sales cycle has been longer than expected.

With a combined 60 years of experience, we have also found that we have capabilities that can cross over all industries, sizes of companies and issues – this swath of experience can make it difficult to help CEOs, division or department, and human resource leaders understand our vision. We have overcome this by focusing on the key elements of our offering that rely on both concrete scientific analysis and innate abilities to read people.

Lubien-Feinleib Intelligent Consulting – what should we know? What do you guys do best? What sets you apart from the competition?
It is the foundation that “anyone’s success is indicative of his or her relationships” that we help build communities within organizations. We combine data analysis with proprietary investigative solutions, add executive coaching and change management, to empower a company’s team to be the most productive and innovative it can be.

We then help organizations roll out programs and training – facilitated by us or our partners – to the organization and have a continuous relationship with our clients.

We set ourselves apart because we believe that, like people, every organization is different. We do not prescribe “off the shelf” or “out of the box” solutions for our clients, instead we listen, learn and tailor suggestions based upon company and team needs.

Subscription to management trends is also not in our vocabulary; instead, we use the basic principles of the common person’s needs to help businesses operate better and employees enjoy working for their employer.

What is “success” or “successful” for you?
Our success is measured by many things, but we are defined by our clients’ revenue and profits. We measure success in scientific ways, such as improvements in absenteeism, performance reviews, adoption of new policies and processes. We then identify key examples of actual success: employee loyalty, engagement, and satisfaction.

As our clients adjust to their new way, we also look for key signs of stability, like resilience to market changes and competitiveness. We are truly successful if our clients are building market share and increasing shareholder/investor value.

Finally, if all employees who work for or lead our client’s firm are fully engaged and exchanging ideas and information, we can say we helped them.

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