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Meet Parul Taneja and Lokesh Suri of Greater Boston Orthodontics in Waltham

Today we’d like to introduce you to Parul Taneja and Lokesh Suri.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
We are two orthodontists with shared values about patient care. We sought to build a practice that would focus on patient experience while delivering the highest standard of care. We started this practice from scratch. From a standpoint of design, we wanted to build a practice that would be unique, modern, minimalistic, spacious and appealing to both patients and to our team. It was a concerted effort between us and our architects that the practice took its current form. Several designs volleyed between us, some were cast aside and we finally arrived at this one. It was a project that took two years to materialize and a result of months of patience and a receptive attitude from everyone involved. It is a source of constant delight when patients tell us that the office is sublime.

Patient engagement and that of their families is of paramount importance to us and the office layout facilitates this. Our office has an open flow between the reception and the clinical area. We also have two quiet or private rooms. We strive to ensure that a patient who is treated by our team is an enthusiastic ambassador for us.

We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
Every venture has bumps along the way. When the space was being constructed its timely completion became a challenge. In the past years finding skilled team members with shared aspirations and a passion for patients had been an ongoing struggle. We are delighted however to say that we have gradually built a dedicated and wonderful team.

We’d love to hear more about your business.
Ours is an orthodontic specialty practice. We specialize in creating a harmonious and esthetic balance between the face and the teeth. We study faces – facial proportions and other esthetic markers and diagnostic features that relate the face to the teeth. These are very important in creating an esthetic smile for a patient. We also focus on establishing proper occlusion or bite to ensure good functioning of the teeth. Orthodontists train for two or three years more after completing dental school to develop an expertise for this.

We utilize the latest technologies for treatment delivery such as digital scanner, imaging and other software. We have different treatment options available for our patients- traditional braces, clear braces, Invisalign, lingual braces and other state of the art appliances. A certain percentage our patient pool includes surgical cases – this is for patients who need their jaws aligned not just their teeth. We also work with other specialists for complex multidisciplinary cases.

We are passionate about our patients and the quality of our work. A child, teenager or adult who is inhibited about smiling is shortchanged on positive life experiences. A few years ago I (Dr. Taneja) read Somerset Maugham’s “A Writer’s Notebook”. Maugham was a celebrated and one of the most financially successful authors of his generation. Many of his novels were made into movies – Razor’s Edge, The Painted Veil, Moon and Sixpence to name a few. This is what he wrote in his musings when he was about seventy year’s old-

“I am slightly prognathous; in my childhood they did not know this could be remedied by a gold band worn while the jaw is still malleable; if they had, my countenance would have borne a different cast, the reaction toward me of my fellows would have been different and therefore my disposition, attitude to them, would have been different too. But what sort of a thing is the soul that can be modified by a dental apparatus?”

These words reinforce that as practitioners we must continue to be sensitive to a patient’s perception of their smile.

We are also faculty at Tufts and have been teaching both the dental students and the post-doctoral Orthodontic residents for over a decade. We enjoy the interaction with students and other faculty members.

We both are most proud of our team. They are skilled at their job, hardworking, fun to be with and above all they are good hearted human beings. They are dedicated and eager to take care of the patients. They form the core of our practice.

We are fortunate to have a profession, which allows to feel gratitude many times. It is an incomparable feeling when patients complete treatment, thank us and value the care they have received. A smile is often reduced to a cosmetic commodity by many people in our society but we have seen it transform personality and a person’s attitude towards themselves and others. It alters their approach to life. We witness this during the course of treatment as well and yes, those are proud moments.

What were you like growing up?
Dr. Taneja – Growing up I was very involved in school and liked to make straight A’s and did so. I had a large group of friends and we were a fun lot, enthusiastic about participating in different activities in school. I have always loved to read for leisure and to satisfy my curiosity, no genre is off the table – stories, science, biographies, sports or business. My constant wish to know more is something I get from my mother. Human endeavors of past and present are absolutely thrilling to learn about. In my reading stories around medicine intrigued me most. Dancing has always been a great passion of mine and a love of my life. It was an interesting time to grow up – we could go and see classical dancing in the theatre and also for a few coins see a grizzly bear or monkeys dancing on the street! My friends and I rode bikes in the summer and I eventually learned how to ride motorcycle as well. One life is too small to follow all dreams and passions but we try. I train in dance and remain a voracious reader. I love to travel, run and swim – especially in open water.

Dr. Suri – My childhood involved a lot of moving around because of my father’s job. It allowed me to experience different cultures and communities. I loved art especially portraits and found drawing the expressions around the eyes and smiles the hardest to capture. Teeth in smiles were also challenging to draw. I am one of three siblings and have many cousins. I have fond memories of playing made up games – like playing doctor and insisting my cousins play patients in the summer time.

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