Today we’d like to introduce you to Alexe Suciu.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I am from a small town in the heart of Romania called Cugir. I trained and worked in large cities, but no city was like Boston. I came to Boston a few years ago for a short-term experience. I worked for a larger, Boston- based moving company, learned the trade and interacted with customers. I enjoyed working hard for the customers and felt a sense of satisfaction after each successful job. I began to understand the Boston market and need for quality customer service.
My initial plan was to come to Boston for a few months, improve my English and gain some business and customer service skills to bring back to Romania. Plans changed when I fell in love, decided to settle down in Boston, got married and started my own moving company! Life couldn’t be better.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Early on, we struggled with getting our name out there. With so many larger moving companies in Boston, it was a hard market to infiltrate. We are grateful to our family for the support and our first few clients who gave us a chance and promoted our business through word of mouth and online reviews. We owe our start and our continued success to them.
Luckily, Exela Movers has been blessed with a stable group of hard-working employees. With their help, we are able to push forward and strive for excellence every day.
Alright – so let’s talk business. Tell us about Exela Movers – what should we know?
Exela Movers is a small, family-owned, Boston-based moving company that specializes in personalized, express moves with a focus on our customers. Our staff spends time responding to email and phone inquiries from potential clients, communicating with clients about their upcoming moves, organizing and planning the moves alongside our customers in an effort to try to simplify an otherwise stressful experience.
We provide timely and efficient services at a fraction of the cost in comparison to other companies. We pride ourselves on being transparent with our costs and services. Through feedback and online reviews, we can know that our customers appreciate our professionalism, speed, and thoroughness.
Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
One person I’d like to highlight is my wife. She somehow manages to work a full-time job, while also managing and coordinating the business and me! She is my personal cheerleader and a major support of Exela.
I’d also like to formally acknowledge our family, our loyal employees and their families who manage to support them through the hot summers, long hours, and endless demands of such a tough profession. Exela Movers would be nothing without our work family.
- Address: 867 Boylston Street, 5th Floor
Boston, MA 02116
- Website: www.exelamovers.com
- Phone: 857-312-3381
- Email: firstname.lastname@example.org
- Facebook: https://www.facebook.com/ExelaMovers
- Yelp: https://www.yelp.com/biz/exela-movers-boston-2