Meet Francisco Marques-Nichols of Blue Hills Home Solutions

Today we’d like to introduce you to Francisco Marques-Nichols.

Francisco, please share your story with us. How did you get to where you are today?
My family has been in the hospitality industry for over 20 years. Whether it was hotels, housekeeping, personal assistant; you name it, we have done it. So you could say I had always been around the service industry.

After putting myself through college, graduating with an undergrad in Business Management, and working as a retail manager for over 10 years, I wanted to go out on my own and do something for me. That’s when in 2013 I founded Blue Hills Home Solutions. . . just in the tail end of the recession. I never saw myself as an entrepreneur, but it was exciting and scary at the same time.

I knew it would be a risk but I wanted to offer something different that no other service industry for homeowners offered. I saw examples of commercialized company’s on tv but there is nothing better than the trust and honesty of someone in your home who you can rely on instead of a random stranger than just communicating purely online.

Today, 5 years later, we operate from the North Shore of Boston to Cape Cod giving busy family and individuals their weekends back. In addition, at the beginning of 2017, we opened up a sister company in Norfolk, VA.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It has not been a smooth road. Finding quality employees is a challenge especially in today’s job market. It’s not that there is a lack of candidates, but it’s the lack of passionate people who enjoy doing what we offer to our clients without thinking it’s beneath them. All business is stressful, however, we make the best of it. Because if you’re not hustling for work, then you’re not running your business effectively.

Please tell us about Blue Hills Home Solutions.
We started off only with offering housecleaning and housekeeping services because we knew it would be the most asked service around. After a few months, we realized our clients wanted something more. That’s when we expanded to home organization, property concierge, and other home services.

All our clients had items they needed but didn’t know where to look or how to go about doing it. We decided to take the responsibility and offer additional services to our current and new customers. We look ahead to whats happening in our client’s lives and already preparing for what’s to come so that when they ask, or an issue arises, we have the answers and services for them.

After 5 years, that’s where we are today. We like to say we are “lifestyle managers.” We manage client’s lives to make sure they can have a healthy work/life balance in today’s hectic world. We strive to say that we are exclusive and not expensive with the services we offer.

What makes Blue Hills Home Solutions different from everyone else is that we aren’t here to be robotic and disengaged from what our clients need. We get to know our clients on a personal level, developing friendships, watching their children grow, and anticipating their needs. This is what makes me as an owner most proud. I know all my clients, their spouses, children, and pets.

My team knows what’s happening in their lives as well because they also have a special relationship with the clients. There is this bond that happens that we all care on a personal level about the well being of our clients and their families that makes us want to please them and surpass the expectations of what our business offers.

Do you look back particularly fondly on any memories from childhood?
My favorite childhood memory would be when I was growing up in Brazil living with my Grandparents. On weekends, my grandfather would wash the garage (carport) that was made of big soapstone tiles that were waxed. On Saturday mornings, I’d hear the hose and I would throw on my bathing suit.

I knew the garage would be soaped up and he would be washing it with the hose. I would use the garage as a slip and slide since the stone was so smooth and waxed. If my cousins were there too with me they would join in and it would just be a mess and everyone would be having a great time.

Pricing:

• Organizing packages begin at a 3-hour minimum at a value of $200.00

Contact Info:

• Address: 297 York Street
  Stoughton, MA 02072
• Website: www.bluehillshomesolutions.com
• Phone: 6172919984
• Email: info@bluehillshomesolutions.com
• Instagram: @BlueHillsHomeSolutions
• Facebook: @bluehillshomesolutions

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