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Meet Nasser Menhall of WorldCare International

Today we’d like to introduce you to Nasser Menhall.

WorldCare was founded originally based on technology, concepts and telemedicine operations emanating from Massachusetts General Hospital‎ (MGH). A pioneer in the field going back to 1970, MGH was the first hospital to test teleradiology. As an MGH spinout, WorldCare adhered to the highest quality standards, initially working with only Harvard Medical School affiliated physicians to provide medical second opinions. Our initial focus was bringing the best of American medicine to a global population that today numbers about 40 countries. Today, we are continuing to expand, including a new focus on U.S.-based populations. As we grew our operations, we added several top-ranked hospitals to The WorldCare Consortium® provider list including Boston Children’s Hospital, Jefferson University Hospitals, Mayo Clinic, Partners hospitals including: Brigham and Women’s Hospital; Dana Farber Cancer Institute, McLean Hospital and Spaulding Rehabilitation Hospital as well as UCLA Health. And, we continue to look for new, top-ranked provider hospitals to join The WorldCare Consortium®.

Has it been a smooth road?
Startups never have a smooth road. ‎ Selling American medicine at American prices was the first challenge. Accordingly, WorldCare pioneered the concept of “capitated” pricing of healthy groups at a reasonable per person per month basis, essentially having the healthy many pay for the sick few. The first population was signed up in 1995. Financing the start-up was the second challenge. WorldCare relied on equity funding from its beneficiaries of the medical second opinions. This alleviated having venture capital investors requiring near term exits. It also allowed for stable management, with the continuous involvement of me and Hassan S. Sharif, President and COO, WorldCare’s original founders.

So, as you know, we’re impressed with WorldCare International – tell our readers more, for example what you’re most proud of as a company and what sets you apart from others.
One in twelve adult patients is misdiagnosed. Founded over 24 years ago, we remain steadfast in our mission to improve healthcare outcomes of people worldwide by connecting our clients and their members to the foremost medical experts at the top-ranked U.S. hospitals of The WorldCare Consortium® thru our medical second opinion service.

Our unique partnership with the hospitals of The WorldCare Consortium®, along with teams of specialists and sub-specialists within these hospitals, enables us to provide expert medical second opinions of an unmatched clinical rigor and depth. We help thousands of members worldwide, and their treating physicians have the confidence that their diagnosis is correct and that they are on the optimal treatment plan, while reducing overall healthcare costs.

The WorldCare difference is in the art of how we deliver our service. We have 24 plus years of innovative experience and highly-engaged customers, which has allowed us to continuously improve our service. Plus, we are the only medical second opinion provider with an institution-based medical second opinion service, powered by The WorldCare Consortium® hospitals. This allows us to provide an unmatched level of clinical rigor and when needed a multi-institutional review of a case in a consistent, rapid manner.

We are proud of the fact that in the past 24 plus years, we have not lost focus on what is truly most important – providing the information, resources and peace-of-mind needed to make crucial healthcare decisions with confidence and doing so in a collaborative, compassionate way. Our member satisfaction rating is above 98% and we work hard every day to keep it at this level and even try to make it 100%.

Let’s touch on your thoughts about our city – what do you like the most and least?
For WorldCare, the best part of Boston is that many of the top-ranked hospitals that comprise The WorldCare Consortium® are right here, making it easy for us to tap into the expertise of the specialists and sub-specialists at these facilities to continually improve our services and build new services.

Obviously being an ever-expanding city comes with its challenges and I’m sure others would agree, navigating parking or the commute into our offices is not always the easiest thing for our employees or clients to do.

Who else deserves credit – have you had mentors, supporters, cheerleaders, advocates, clients or teammates that have played a big role in your success or the success of the business? If so – who are they and what role did they plan / how did they help.
We have had several champions along the way, namely, James H. Thrall, MD, former Chairman of MGH Department of Radiology who is also the present Chairman of The WorldCare Board of Directors. As well as, the many specialists and sub-specialists at the provider hospitals of The WorldCare Consortium® who continually provide medical second opinions with an unmatched level of clinical rigor and depth. And last but certainly not least The WorldCare shareholders, Board of Directors and most importantly, the entire WorldCare team. This groups’ collective passion and compassion for our members allows us to continue to fulfill our mission of improving healthcare outcomes worldwide by connecting people to the foremost medical experts at top-ranked U.S. hospitals by using a unique disease management approach. Our approach digitally recreates the experience of a patient walking into the leading medical institutions in the United States enabling us to provide the highest-touch coaching, virtual medical solutions and services available worldwide.

Contact Info:

  • Address: WorldCare International, Inc.
    7 Bulfinch Place, Suite 301
    Boston, MA 02114
  • Website: www.worldcare.com
  • Phone: 617.250.5142
  • Email: connect@worldcare.com

Getting in touch: BostonVoyager is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

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