Today we’d like to introduce you to Tricia Ramanauskas.
Tricia, let’s start with your story. We’d love to hear how you got started and how the journey has been so far.
I started working part time in a local optical shop when I was 16. I continued apprenticing there while I was in college studying to be a journalist. It was recommended to me to study for the optician’s exam as a fall back. By the time I graduated college, I was already working as an optician and loving it. Fast forward 30 years and I am still in the field.
About 5 years ago, I was presented with the opportunity to open a shop of my own inside the Signature Healthcare medical building in Brockton. After 2 years, there was an opportunity to purchase an existing business in Canton Ma. The original owner, Lenny Peters, wanted someone who had the same ethics and morals as himself. It was important to him that his patients of 30+ years were taken care of. It worked out well and Lenny has continued working in the shop.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Owning a business is never an easy road, and 2 is that much more difficult. The hardest thing is that I can’t be in two places at once. Luckily, I have a great group of people that work with me. I trust them and know that all the clients are being well taken care of. That is so very important.
Please tell us about TLC Eyewear.
TLC Eyewear is a relatively new company, but with the opticians we have a combined experience of over 90 years!!! We specialize in eyewear for all ages, starting from infants and going up. We carry the big names, such as Coach and Rayban, Kate Spade, Ted Baker as well as lesser known but very stylish companies such as OGI.
The thing I am most proud of, and is the most important to me is that we excel at customer service. We are all on the same page that the customer comes first. We take the time to examine what each individual s needs are and try to fulfill those needs. We are not trying to make a sale at any cost. The individuals need to be happy and love their eyewear without feeling like they’ve spent a small fortune. If they are happy, they will spread the word to others.
I try to focus on what we do and not on what other shops are offering or doing.
If you had to go back in time and start over, would you have done anything differently?
I wouldn’t change a thing if I had to start over. After 30 years in the field, I am still learning and constantly taking what I’ve learned and applying it to the business. All the bumps in the road have made me better at what I do.
- Package pricing for glasses starts at $99 frame and lenses
- Address: TLC Eyewear
110 Liberty St Suite 1 c Brockton, Ma 02301 or95 Washington Street Lower lot Rear Canton, Ma 02021
- Website: TlCeyewear.com
- Phone: 508-565-3130 or 781-821-0874
- Email: email@example.com
- Facebook: tlceyewear