Connect
To Top

Meet Sue Bishop of TIC Business Consultants

Today we’d like to introduce you to Sue Bishop.

Sue – please share your story with us.
The company started in December of 1988 by Dy Brockbank and myself. We provide IT/technical support to a wide range of companies in the greater Boston area. Our services include local and wide area network design, cloud computing solutions, help desk and end user support, technology training, business continuity consulting and Office 365 migration and support.

We had an office in Chelsea MA until 2009. While we have a physical address in Lawrence MA, we consider ourselves a “virtual” company. All associates work from home or at client sites. Many of our team members live in greater Boston, but some live or travel outside of MA. We use technology to remotely support clients whenever possible, allowing us to address issues/questions quickly and more cost effectively. An untethered approach to providing IT support benefits the client and allows our engineers to work from home or any location with a reliable internet connection. When you call our help desk for support or to schedule an on-site visit, you may be talking to an engineer located in CA, Maine, an RV parked at a National/State or Regional Park or any other location in the country. No office, means no unnecessary travel for team members, resulting in more flexible scheduling and leisure time

Other Info:

  • We are a certified MA Woman Owned Business
  • Close to have of our team members have 20+ years of service and 1 has 13 years.
  • Our company name TIC – stands for Trust, Integrity and Communication – the cornerstones of our business philosophy.
  • We value diversity.
  • What sets us apart from other IT companies – we seek to understand the client’s business, their culture and goals. It’s not about technology, it’s about making sure that people are empowered with the tools they need to do run their business.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Over nearly 30 years we have seen several business cycles. We have never had to lay off anyone. The business model and technology itself has shifted many times. It’s been a challenge to keep up with those changes. Staying focused on the client’s business objectives instead of staying focused on specific technology trends has worked for us.

We focus on client’s needs and then try to find the best technical solution.

Please tell us about TIC Business Consultants.

  • We care about our colleagues.
  • We care about our clients and the health of their business. We specialize in helping companies figure out what technology will help advance their goals and then we help them implement the solution.
  • We play well together and we play well with others. You don’t lots of credit for sharing information and empowering colleagues and clients.
  • Integrity matters, it’s baked into our name – more than anything, that sets us apart.
  • We provide technical support from across a broad spectrum to a wide range of clients.
  • The word and handshake of everyone team member matters

Do you look back particularly fondly on any memories from childhood?
Trips to Putnam Pantry. They had 2 stores back in the day. We would have an ice cream sundae at one and then swing around to the second location for another helping.

Contact Info:

  • Website: ticbiz.com
  • Phone: 617-884-1086
  • Email: support@ticbiz.com
  • Facebook: TIC Business Consultants

Getting in touch: BostonVoyager is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

Leave a Reply

Your email address will not be published. Required fields are marked *

More in

  • Fun Things to do in Boston in November

    The editorial team shares some of the most noteworthy events in Boston over the next few weeks. Check them out below and...

    BostonVoyager StaffNovember 13, 2017
  • Boston’s Most Inspiring Stories

    Every neighborhood in the Greater Boston area has its own vibe, style, culture and history, but what consistently amazes us is...

    BostonVoyager StaffNovember 13, 2017
  • 15 Amazing Female Founders Changing the World

    Meet 15 incredible women who aren’t letting the world hold them back. They’ve built hugely successful businesses, created thousands of jobs...

    BostonVoyager StaffApril 10, 2017
  • 8 Cheat-Meal Worthy Pizza Joints

    The cheese, the toppings, the crust…sometimes when you know, you know.  The aroma already feels like you are cheating, long before...

    BostonVoyager StaffMarch 2, 2017
  • Life is Uncertain. Have Dessert Every Day.

    The Top Dessert shops in Boston – handpicked by our editors – one for each day of the week 🙂 1....

    BostonVoyager StaffFebruary 3, 2017
  • Boston’s Most Talked-About Food Trucks

    Food trucks are the heart and soul of Beantown’s emerging street food scene. Below we’ve listed some of Boston’s most hotly...

    BostonVoyager StaffJanuary 7, 2017
  • Seasons of Love

    Kadam Malik, relationship guru and entrepreneur, shares his thoughts about love, romance and dating in the city. I find myself in...

    Kadam MalikDecember 22, 2016
  • 52 Motivational Quotes that Will Change Your Life

    A collection of our quotes of the week from the past year 1. “Work until you no longer have to introduce...

    BostonVoyager StaffDecember 20, 2016
  • The Boston Nightlife Guide Everyone’s Talking About

    How many times have you found yourself wondering what you should do tonight? Boston is an incredibly city, full of world-class...

    BostonVoyager StaffDecember 18, 2016