Today we’d like to introduce you to Matt and Dave Isgur.
Matt and Dave, can you briefly walk us through your story – how you started and how you got to where you are today.
It all started for me in 2005 when I was a mere 18 years old and a College freshman at Wentworth Institute of Technology in Boston. I worked part time as a pharmacy technician filling prescriptions at a local family owned store and I had come to the realization that I needed to find something else to not only make more money but also peak my interest.
I decided to perfect my resume and I walked into It’s Party Time, a local party rental business in Stoughton, MA, which I had driven by almost every day since I was a kid. As I handed my neatly printed resume to the store owner, I received a response of “this is the first time anyone’s ever brought us a resume, when can you start?” And just like that, I left my pharmacy job and began delivering party rental equipment to southeastern MA.
Shortly thereafter, I was promoted to store manager and oversaw the day to day business operations of the facility and deliveries. I stayed in this role for several years and grew into other responsibilities such as owning and managing the website, phone system, and electronic marketing.
In 2009, I wrote my senior thesis on IP video surveillance and how it’s used in real life applications. For the project, I installed an elaborate surveillance system, consisting of 16 cameras on the interior and exterior of the facility and offered viewing capabilities from remote computers and mobile devices. It was during this installation that a jewelry store two doors down from the rental shop was robbed at gunpoint and my surveillance system was the only camera that caught the getaway vehicle.
I not only received an A for the project but I went on to become Video Surveillance and Physical Security Manager for the world renowned institute of higher education in Cambridge, MA, Massachusetts Institute of Technology. Although many would break ties at this point and focus on their career, I never wanted to forget where I came from so I continued managing the website and online marketing to continue fostering the relationship. My younger brother began working at the store delivering bounce houses and much like me, was soon promoted to store manager, in which he worked for several years before graduating and taking a full time position as a manager at another local party rental company, Rentals Unlimited.
In 2016, the rental shop’s owners decided they would like to retire so I partnered up with my brother to make them an offer. They accepted our offer and we began the process of spinning up a new business under the same name. My brother left his job and committed to being the business manager of our new store. We are two thirds of the way through our first rental season and I couldn’t be more pleased with the results and feedback from past customers and new ones. I’m looking forward to refining our business to better serve our community and customer base.
I first started working at It’s Party Time back in 2007. I was a sophomore in High School and wanted to start being independent and make my own money. It only took one week working for this company til I fell in love with it. I was working outside during the summer, getting a workout, getting a tan, and getting paid for it! It only took me a year to go from “moonwalk cleaner” to “store manager”. After 4 years working at It’s Party Time, I ventured off and started working at Rentals Unlimited which was a much larger event rental company. I worked there while I was going to Curry College for Business Management.
I moved up the chain very quickly at Rentals Unlimited. I started off working nights on the load crew because it best fit my school schedule. I then graduated from Curry College in May 2013 and was promoted to “Ballroom Chair Manage”. A year after that I received my own warehouse and became the “Chair Manager”.
The irony in this story is that while my brother and I both ventured off from the company, we never cut our ties with the previous owners and the store itself. Whenever Matt and I got together, whether it was our lake house or just for the holidays, we would always use to joke around and say “hey, what if we bought It’s Party Time and made it ours”… little did we know…
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Nothing is ever smooth sailing when the waters are unchartered and we have certainly found ourselves up against many obstacles but so far nothing that has been able to stop us in our tracks. From trucks breaking down, to finding good employees, to learning the ins and outs of the business, we will continue to overcome whatever comes our way by realizing that nothing is perfect, especially in the beginning.
Alright – so let’s talk business. Tell us about It’s Party Time – what should we know?
We are a party rental company on the south shore of MA specializing in bounce houses, tents, tables, and chair rentals. We are known for our low prices and we are proud to continue offering competitive rates for all rentals.
I am most proud when I see all of our return customers and what they have to say about us as a company. After every event, our computer system sends out surveys to each customer and I’m proud to share that 98% of our customers are “satisfied” and “would rent with us again”.
It’s all about the community for me. If you run a business based off the numbers alone, you might make it. If you run a business as a service to your community and offer great hospitality, you’ll never have to worry about the numbers again and I think that’s what sets us apart from our competition.
Any shoutouts? Who else deserves credit in this story – who has played a meaningful role?
Matt: I owe much of my success to my close family and friends. They have been extremely supportive and have been very understanding and accommodating. From helping to redesign our store show room, to helping with deliveries, we couldn’t have made our first year as successful without them.
- Standard Bounce Houses: $119
- Address: 839 Park St
Stoughton, MA 02072
- Website: www.itspartytimerentals.com
- Phone: 781-344-1222
- Email: firstname.lastname@example.org