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Meet Melissa Stacey of Feeling Organized in Marblehead

Today we’d like to introduce you to Melissa Stacey.

Melissa, please share your story with us. How did you get to where you are today?
Many years ago, I found myself in a career I didn’t enjoy and in a job that created a great deal of stress in my life. At the time there were a number of organizing shows on television, which sparked the idea about a Professional Organizing business. Through my research of the industry, I found the National Association of Productivity and Organizing Professionals (NAPO), took some workshops and ultimately created Feeling Organized. I found myself enjoying the organizing work, as well as running the business. I had always been a very organized and detail-oriented person who loved to work with people, so it was the perfect profession that would utilize my skills. Within a few months, I had quit my job and jumped in with both feet to build Feeling Organized. I have never looked back or had any regrets. This past August, I celebrated my 12th year in business and I still love helping people be more organized and efficient.

We’re always bombarded by how great it is to pursue your passion, etc. – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
All things considered, I would say my road has been fairly smooth. There are always struggles in owning a business, but for me, the positives have outweighed the negatives. The biggest bump in the road was my choice to move my business from Silicon Valley, CA to Marblehead, MA. Feeling Organized was an established business of eight years when I made the decision to move. I had a great referral network, an amazing client base and a solid support system in the San Francisco Bay Area. Then, four years ago, I packed up my life, and business, and moved across the country to be closer to my family in Marblehead. By doing this, I basically had to start over. So, I joined a few business organizations, got involved with a number of boards and spent a lot of time at networking events on the North Shore. Through these efforts, I was able to establish Feeling Organized locally. Networking is still a big part of running my business as I want to continue to build solid relationships to grow my business, as well as help others grow their businesses.

So, as you know, we’re impressed with Feeling Organized – tell our readers more, for example, what you’re most proud of and what sets you apart from others.
Feeling Organized specializes in an organization for your home office and small business. We help clients physically, and mentally, sort through the things they don’t need and set up organizing systems for the things they do need. For example, if you have piles of paperwork all over your office, we sort through those documents with you and then set up an easy to maintain filing system for the documents you need to keep. Other areas of expertise include organizing electronic files, storage spaces, mail systems, paper management, office setup, business processes, productivity, and workflow.

One service Feeling Organized provides that sets us apart is the work we do with clients to create customized Business Operation Manuals. Processes are an important part of running a business, no matter the size. Documenting your day-to-day operations in a manual creates systems, consistency, and value in your business. A well-written manual also serves as a great training tool for employees. When we set up these manuals, it’s a good opportunity for us to look at the systems already in place to figure out what’s working and what’s not working in the business. The goal is to help the business streamline their daily processes and to be more efficient.

What I am most proud of is the feedback I get from my clients. Every client is different in how they work, how they live, how they use things, etc., which means there is no single organizing system that works for everyone. I listen and work with my clients to figure out what systems will work well for them and they are very appreciative of that. My clients also tell me they never feel “judged” when working with me. There is so much emotion, shame, and embarrassment around disorganization that people worry what others will think of them. The truth is, we are all disorganized in some aspect of our lives. I have been doing this for over 12 years and run a full-time business helping people get their office spaces organized, so people are not alone when it comes to struggles with organizing.

So, what’s next? Any big plans?
My plan for the future is to continue to grow Feeling Organized on the North Shore, as well as nationwide. Creating Business Operation Manuals can be done over the phone or video chat, which makes it very easy to work with clients all over the US. When you document your everyday processes into detailed steps, you are creating a solid foundation for you and your business. I want to continue to help businesses build that foundation and be successful.

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