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Meet Leah Murphy of Polkadog Bakery in South End, North End, Jamaica Plain, Chestnut Hill and Lynnfield

Today we’d like to introduce you to Leah Murphy.

Thanks for sharing your story with us Leah. So, let’s start at the beginning and we can move on from there.
Polkadog Bakery began in 2002 in the South End of Boston. The company’s founders began by making treats for Pearl, their one-eyed rescue dog. They wanted to ensure Pearl was eating nothing but the best. When they realized they wanted to share this with other pet owners they opened up their first shop on Shawmut Ave. When making the treats there was no longer feasible, they started wholesale in South Boston. From there we’ve grown immensely, now with five retail stores and a demand from our treats across the country and beyond.

I myself began working in the pet industry about twelve years ago. I started with retail and became a certified dog trainer. I then moved to the veterinary industry and spent some time working at daycares and kennels as well. My educational background is in the science industry, but my love for animals always brought me back. Originally from Lynnfield, I first heard of Polkadog when they opened up a shop there at Market Street. My dog went nuts for the dehydrated cod skins and I found myself shopping there almost weekly, When I saw they were hiring I immediately applied. I now am regional manager and coordinator of events and outreach for the company and I absolutely love it.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
As with any company, there have been many struggles.

The pet industry is an ever-changing and constantly growing one. In order to stay afloat, it is crucial that we find some way to set ourselves apart. With our manufacturing now occurring on the Fish Pier, we have access to many fish products we previously hadn’t. This has made it easier to change up our product line while still keeping it local. But that creativity and innovation have to be maintained and that can obviously be difficult.

When it comes to the retail side of things, the struggles are similar. Because it is so easy for people to shop online nowadays, we need to strive for perfection in our stores. We want to make sure people are receiving excellent customer service and have access to things they would not get shopping online. Creativity and innovation are important here as well. We try to keep our stores fun, inviting places. We are constantly coming up with fun in-store events to really amplify the experience.

Please tell us about Polkadog Bakery.
At Polkadog Bakery we manufacture all natural dog and cat treats. All treats are made with high-quality ingredients that are also locally sourced when possible. Everything is handmade in small batches with an emphasis on sustainability. Some of our most popular and unique products are our hand-rolled dehydrated fish skins, primarily cod and haddock. Our dehydrated chicken strips are also hugely popular, and contain only chicken breast, unlike other treats that may not specify which part of the chicken it is.

I am most proud of our commitment to providing the highest quality product with little regard to cost. We strive to utilize only the best ingredients, from wild caught fish to Teddy’s peanut butter.

If you had to go back in time and start over, would you have done anything differently?
I cannot think of anything I would have done differently, or that the company as a whole should have. Although it’s been a long road, and an uphill battle at times, I believe everything was done the best it could have been.

Pricing:

  • $2.49 per ounce of chicken strips, cod skins, and haddock skins
  • $14.99 for a tube of chicken strips
  • $5.99 for a 2oz tube of chicken or duck sfizis

Contact Info:

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