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Meet Leah Mofford of Dream Spa Medical in Boston

Today we’d like to introduce you to Leah Mofford.

Leah, can you briefly walk us through your story – how you started and how you got to where you are today.
Dream Spa Medical opened the doors to our first location almost five years ago. Our Brookline location opened soon after. I joined the Dream team not long after our location in Brookline opened, fresh out of completion of a master aesthetics program. I was over the moon excited to be offered the opportunity to work at a medical spa that is owned and supervised by Dr. Joseph Russo. My beginnings were humble working as a receptionist. I decided that I would soak up every moment of this opportunity and really immerse myself in the business. I quickly made my way into a treatment room and was able to pursue my passion and work on my skills as a provider. I have learned so much along the way. The position of spa director of both our Canton and Brookline locations, came as a natural transition. You see, I love this business but I truly love our business. I wholeheartedly believe in Dream Spa Medical. I see it as a true privilege to be able to help facilitate our daily needs and be a part of our expanded success.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Being a part of a small business, especially in the first few years is never smooth or easy. Anyone that tells you differently has most likely never worked for a small business. You have to have grit. You have to be willing to get your newly perfectly manicured nails dirty and then immediately clean them off and pretend that everything has been and is perfect. This is customer service and you have to be willing to do whatever it takes to keep the business afloat and most importantly your clients happy. I must say that after almost five years, Dream Spa Medical is pretty free of kinks. We have an incredible group of smart, hardworking women and that makes the journey much smoother.

Please tell us about Dream Spa Medical.
We are a state of the art medical spa that offers cutting edge cosmetic procedures in a relaxed atmosphere. We offer a vast array of treatments ranging from laser hair removal and photo rejuvenation to body contouring, botox and fillers. With all of this technology and options at our fingertips we are truly able to specialize and excel at taking our patients on a journey and customizing the best plan for all of their cosmetic needs. All of our providers have their own specialties and work together to create an optimal experience and deliver real, long-lasting results.

If you had to go back in time and start over, would you have done anything differently?
I attribute my success to my tenacity and my true belief in building authentic relationships. I like to think of myself as a dig my feet in and go kind of person. This resonates in all aspects of my life with “my people” our clients, my friendships, my family, my kids, etc. You have to give it all and you have to give it all the time. Building true relationships and having a responsibility to them and the people you have them with, is of the highest importance. My team and I talk about this and work towards delivering, always. It also does not help to laugh a little along the way. With me, it’s always clear… we will work, we will deliver…. and we will have lots and lots of fun along the way.

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