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Meet Josh Bittner of McCann Systems in Waltham

Today we’d like to introduce you to Josh Bittner.

Thanks for sharing your story with us Josh. So, let’s start at the beginning and we can move on from there.
I have been in the audiovisual industry since 1999 and have always had a passion for helping people come together and collaborate using technology. In 2013, I made a leap with a business partner, to launch a New England branch of McCann Systems, a high-end audiovisual integrator. Our goal was to take all the knowledge and experience gained over 14 years and bring a fresh perspective to client engagement and service. Previously working for a large company, I found it difficult to remove archaic methodologies that held back my abilities to service clients at the highest level. Our ability to start over and build a team from the ground up has been the greatest experience of my professional life. We have grown to 50+ people in 4 years and have built a loyal client base in New England.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It has been a great ride thus far. The people who have joined our team are amazing and share our common vision of customer service.

The only real challenge is finding enough talented people who share our passion and mindset for doing whatever it takes to make our clients successful. I think a lack of talent and passion is commonplace across all industries but being a services company, it is especially important to employ people who share a vision for excellence.

Alright – so let’s talk business. Tell us about McCann Systems – what should we know?
McCann Systems is a design-build audiovisual integration firm. We specialize in two main areas: First we provide collaboration solutions that allow employees to work and share data more efficiently. Second, we provide experiential environments that immerse people in technology. The second area of focus is where McCann Systems has gained national recognition. We routinely win industry awards for “outside-of-the-box” technology projects that allow clients to showcase their brand to their prospective clients and business partners.

I am most proud of our ability as a relatively small company to deliver large scale projects for Fortune and Global 500 companies around the world. This is directly attributed to the talented and committed people we have on our team. What really sets us apart from the vanilla AV companies is our design capabilities and ability to think outside the box to create unique and stimulating environments for our clients.

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