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Meet Jennifer Lachapelle of Scarlet Spa at Chromatics in Worcester County

Today we’d like to introduce you to Jennifer Lachapelle.

Jennifer, can you briefly walk us through your story – how you started and how you got to where you are today.
I’d always loved makeup, hair, nails… when I was a teenager I’d be the one helping my friends with those things. I had wanted to have my own hair salon one day. I started getting Facials rather regularly in my twenties and thoroughly enjoyed them. Life got busy, I had two beautiful girls and that was my full-time job for seven years.

As the kids got older I decided I should follow a dream from long ago and go back to school. First I went for my Manicurists license, then for my Esthetics license the following year.

Skincare is my passion and what I love most about my job. What a wonderful feeling it is to help someone with problems with their skin, to make them feel better about how they look. Skin is not just what’s on the surface, it goes much deeper than that. As someone who has battled with acne all my life, I understand that and want to make a difference for them. Also, how gratifying it is to provide someone with a relaxing treatment that makes them drift off to another place and forget all their worries!

I’ve worked at several different salons and spas before opening my own business four years ago, renting space in a hair salon. I can now say I’ve found my home… working among such a wonderful group of women. We balance and complement each other beautifully!

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Going back to school when I had six and eight-year-old girls and working part-time was not easy. I had recently been divorced also, I had a wonderful boyfriend (whom I’m still with today) and helpful father to be there when myself or their father could not. I worked at a couple places that just weren’t a good fit for where I was going with my career. Deciding to start my own business during the busy holiday season was stressful and expensive but I was determined to make it work. I just celebrated my fourth anniversary of Scarlet Spa and I’m so happy I stuck with it!

Please tell us about Scarlet Spa at Chromatics.
Scarlet Spa at Chromatics is what I like to call the “quiet corner of Chromatics”. Chromatics is a very successful and busy hair salon so when clients step into my skincare room they tend to take a deep breath and I can hear the stress melting away. How great that I can provide that!

I do lots and lots of brow waxes… I take plenty of time doing them and know how important your brows are to your overall look. I have two great waxes that are very gentle on the skin as well.

I also do lots of Facials, which are my favorite service to do. My Facials are thorough and results oriented. I also incorporate a lot of massage into my Facials and really encourage my clients to fully relax and enjoy this very special time for themselves. I use Glo Therapeutics and Silk Therapeutics skin care products.

During the prom and wedding season, I’m involved in makeup applications, which I really enjoy and feel very grateful for my clients choosing me to be part of such an important event. I believe you should look like yourself, but better… I don’t like a heavy or overdone look. I use Glo Minerals makeup as well as Temptu airbrush.

I also offer full body waxing, dermaplaning, and microdermabrasion in the skincare room. For your nails, I offer natural nail manicures using OPI polish and Shellac manicures for gel polish.

If you had to go back in time and start over, would you have done anything differently?
I would have started a long time ago!


  • 1 hour Customized Facial $70
  • Silk Therapeutics Silk & Vitamin C Facial $95
  • Makeup application $35 and up
  • Brow wax $15
  • Makeup $35 and up

Contact Info:

Image Credit:

Erica Chick Photography, Addie Roberge Photography, Europa Photography

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