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Meet Freeman Deutsch of Cambridge IT Guy in Cambridge

Today we’d like to introduce you to Freeman Deutsch.

Thanks for sharing your story with us Freeman. So, let’s start at the beginning and we can move on from there.
I’m a local Cambridge, MA resident with 10+ years of Harvard Information Technology (I.T.) experience. I spent much of my career automating robotic telescopes for educational use, but I love helping small businesses and non-technical people one-on-one with their technology needs. I visit individuals in their homes to get technology to work for them.

The Cambridge IT Guy offers reasonable rates, and if I don’t fix the problem, the client doesn’t pay! My clients range from novice computer users, poets, non-profit organizations, restaurants, to a retired presidential speechwriter wanting to automatically convert 1990’s floppies with word perfect files to PDF files!

In addition to helping individuals and small businesses with whatever technology problems they have, I also do software development. My current project is developing interactive museum exhibits demonstrating concepts related to motion.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It’s a big change to move from working for an employer to working for yourself. Simply getting started is the hardest part. Most of my work comes from word of mouth, which is really gratifying—but it takes a while to build up a portfolio of clients. So, marketing and getting the word out has been the toughest part.

Cambridge IT Guy – what should we know? What do you guys do best? What sets you apart from the competition?
Some of the things I can help you do:
The Basics
• Set up and/or use your computer (Mac or PC) or iPhone
• Set up your modem/wireless router or wireless printer
• Set up your computer to work with one or more operating systems
• Fix syncing issues between Macs and iPhone
• Set up Google Docs, Gmail, Google Calendar, Google Voice, etc.
• Set up DropBox
• Set up your electronic gadgets and teach you how to use them
• Install the best free anti-virus software
• Ensure that your data is always backed up
• Restore lost data, and help organize your computer data
Customized Services
• Develop custom web and application software
• Create custom software scripts to organize, format, migrate, and/ or distribute your data
• Figure out a suitable electronic gadget to get somebody as a gift
Training
• Figure out what technology you need and do not need
• Make your workflow as efficient as possible
• Become more independent with your computer
• Learn how to program (all ages!)

What sets me apart is that I really enjoy working with people—I think I’m a technology guy with great people skills, including the ability to translate technical issues into standard English! I offer reasonable rates, and if I don’t fix the problem, you don’t pay! I visit clients in their homes and businesses to get technology to work for them.

What moment in your career do you look back most fondly on?
Very happy customers!

Contact Info:

Getting in touch: BostonVoyager is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

6 Comments

  1. Harriet Ahouse

    January 26, 2018 at 6:45 pm

    Freeman came to my home twice now to fix lots of small annoying projects. First my printer, then my computer dvd player. We did lots of other small projects that have pleased me to know end. If you are looking for quick no hassle assistance for any of your electronic devices, Freeman is you person. Thank you Freeman.

  2. Ellen Friedman

    March 7, 2018 at 9:53 pm

    Freeman was indispensable to me as I launched my business. I had a hundred details to attend to and figuring out an antiquated but vital computer system was not something for which I had time. Freeman was able to update, reconfigure, explain (without making me feel ignorant), and otherwise handle what needed to be done. He was efficient and agreeable. I have been able to contact him since our work together with small questions as he didn’t cut me off once he was paid. In the long run he saved me a lot of money and I will call him again when I upgrade. I cannot recommend him enough.

  3. Kathleen MacDonald

    March 14, 2018 at 3:57 pm

    During 2017 Freeman Deutsch was hired to update an existing website for the mental health organization “ECT: A Light in the Darkness”. The website is the online information source for the official support group known by the same name, which was founded by Kitty and Michael Dukakis in Brookline, MA in 2010. When the website needed further work and expansion, we were unable to locate the original developer. So, having worked with Freeman in another capacity, we hired him to update the site.

    Not only is Freeman accomplished in his knowledge of website development and editing, he is a very personable and responsible professional. He knows the right questions to ask in expediting online needs/goals. He also shows commendable patience and respect in working with clients who may have minimal knowledge about the steps and options for developing a website that is successful for those who most need to access and use it. Our group is pleased to be able to recommend Freeman to future clients who wish to engage an experienced, proven expert for their projects.

    Kathleen MacDonald, Recording Secretary/Retired Professor of Instructional Design; Merritt Harrison, Psychotherapist/Contact for Website Q&

  4. Lauren Anderson

    March 22, 2018 at 2:54 pm

    Freeman has made my life as a small restaurant owner quite a bit less stressful! Before we found him we had gone through many, many unreliable web maintenance people. This led to understandably frustrated customers who didn’t have access to current menus online. Nowadays, Freeman will check in and ask about our seasonal menu changes before we even have them ready for him! He is very nice, finishes everything in a timely matter, and has consulted on other tech related things outside of the web page. I highly recommend him!

  5. Lisa Jacobson

    May 6, 2018 at 7:54 pm

    When it comes to tech, you can be self-sufficient up to a point. When you’re at the point when you need some expertise, Freeman, the Cambridge IT Guy, is definitely your guy. Bring him in and he will get you squared away. Doesn’t matter what you’re struggling with, he will make your life easier, offering tips and better ways of doing things. If you have follow-up questions, he is reachable and responsive.

  6. Laura Cook

    May 21, 2018 at 7:04 pm

    Freeman discussed my backup needs with me and sent me links for recommended hardware. He came to my house to set it up along with an online service. A few days later, he checked in with me to make sure everything was working as expected. Couldn’t be easier!

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