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Meet Eric Bloom of IT Management and Leadership Institute in Ashland

Today we’d like to introduce you to Eric Bloom.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I spent the majority of my career working within IT. I started as a programmer and, over time, moved up through the management ranks to senior IT management. In 2009, during the financial meltdown, I was laid off, or as I like to say, I was given the opportunity to do new things. I started writing the business plan for my own company on the train on the way out of Boston the morning I was laid off and have never looked back.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Every job, every task of consequence, and every profession is much harder than it looks, mine included. When I started my company, I had great corporate experience, by no entrepreneurial skill or knowledge. Like many first-time entrepreneurs, I thought I know what I was doing, but wow was I wrong. The truth is, nine years later I’m still learning and always will. A friend described me as being like a duck, smooth sailing on top, and paddling like hell underneath.

IT Management and Leadership Institute – what should we know? What do you guys do best? What sets you apart from the competition?
My business is basically comprised of three things:

  1. Leadership, business and interpersonal communication skills training for techies (a list of classes can be found at
  2. Governing body for two certifications in IT management, hundreds of people have been trained and certified ( It’s the success of these certifications that caused me to change the name of my company from “Manager Mechanics” to the “IT Management and Leadership Institute”
  3. I’m expanding my keynote speaking, my speaker page including topics is Two key speaking credentials, beyond my experience and company, is that I’m the past president of National Speakers Association New England and did a TEDx Talk.

My typical client is any company or government agency with greater than 50 people in IT up to firms the size of Fidelity or larger. I’ve also provided a significant amount of IT consulting best practices training (in client service related topics) to large IT consulting companies, like Cognizant.

My best contact in these companies is typically the CIO, CTO if it’s a software-type company, or the head of training.

I also opportunistically do training outside of IT, mostly on Managing Virtual Teams, Presentation Skills, Leading through Influence and other interpersonal related topics.

What moment in your career do you look back most fondly on?
The decision to make the leap and start my own company.

Contact Info:

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