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Meet Danielle Palkens-Frank of Passing Notes in South of Boston

Today we’d like to introduce you to Danielle Palkens-Frank.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I happened to be cleaning my attic for what seemed like the 100th time, when I came upon a letter written years ago by my grandmother Minna. The handwriting on the outer envelope alone, made me well up with tears. Her beautiful handwriting, made my ordinary name, seem glamorous. As I began to read the words she had written to me so many years ago, I could hear her voice again in my mind. I wished at that very moment I could once again hear from her. I thought how wonderful it would be, to get home, after a long day’s work, collect my daily mail and find a letter from my Nana, and listen to her words of love and encouragement again. I wished there was some way she could have left behind letters to be sent to me long after she had passed.

That’s when Passing Notes was born. Passing Notes LLC provides future letter delivery. Our company’s main vision: To give those with terminal illness, Alzheimer’s and dementia, the opportunity to leave behind letters for their loved ones to be delivered on specified dates in the future. Allowing them to give the gift of their continued presence and loving expressions after they have passed on.

We hit the ground running and on June 17th, 2016 we opened Passing Notes LLC. We have received an overwhelmingly positive response from our clients in the Hospice and Palliative care realm, but surprisingly a large portion of our clients simply use our service to send their Christmas cards, Birthday cards etc. and see us a convenience to their busy lives.

Has it been a smooth road?
One of the most challenging aspects of breathing life into Passing Notes was…. getting sleep! Once the inspiration hit me, it sounds cliché, but I truly hit the ground running! I would go to bed thinking of the company and wake up running for my scratch pad.

I knew nothing about creating a company…never mind, website design, brand, logos, trademarks, licensing etc… it’s now making me have flashbacks!

Really though, I had to learn how to do all these things on my own and had spent many a night squinting at a computer screen praying I was on the right track, hoping I could make my vision a reality.

The one thing that kept me going and keeps me going now, is knowing my heart is in the right place. I know that this is a life changing option for many people. I mean, who wouldn’t want to receive a letter from someone they lost, maybe saying something they needed to hear right then and there?

I want everyone to experience that moment, of reading a letter from their lost loved one. Bringing their words back to life.

We’d love to hear more about your business.
Passing Notes LLC is the only full service future letter delivery company.

Our clients contact us via our website or telephone to request our services. We are staffed by a wonderful group of caring and sincere individuals who are always at the ready to assist our clients.

The initial contact is the only requirement from our clients. We handle everything from there on. A postage paid envelope arrives within 3 days, the client places their addressed letters inside the envelope, and sends it back to us. There is no postage required by the client at all. Not on their envelopes or ours. From there, the letters are handled with care, catalogued and set in our secure facility until the date specified for delivery.

Contact Info:

  • Address: Abington, MA 02351
  • Website:
  • Phone: 781-421-3541
  • Email:

Image Credit:
Zellaris Photography and Design, Ashley Zellar

Getting in touch: BostonVoyager is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

1 Comment

  1. Laurie

    March 2, 2018 at 2:29 am

    You truly came up with such a beautiful idea! You are an inspiration, as always!!! xoxo
    Laurie B.

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