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Meet Cynthia Pischdotchian of Cynthia Britt Inc. in Back Bay

Today we’d like to introduce you to Cynthia Pischdotchian.

Cynthia, can you briefly walk us through your story – how you started and how you got to where you are today.
Ever since childhood, I have designed and sketched. It has been my hobby and my passion. I first completed my formal education at Boston University as a computer engineer. Then I moved to Los Angeles, and after several years of working in the engineering field, I decided to pursue my longtime wish and gift of designing and creating jewelry. In California I attended the Hazeltine School of Fine jewelry crafting, where I graduated with a certificate in jewelry manufacturing. First I made a line mainly for every day wear in white and yellow gold, some set with diamonds and others with precious colored gems. I showed my line to local jewelry stores in Malibu and Beverly Hills and received orders to have it carried. I will always remember my first order was on September 19, 2000 from a fantastic jewelry store in Malibu. Through those stores I gained celebrity clientele such as Mira Sorvino, Arnold Schwarzenegger, and a few actresses from television shows like Beverly Hills 90210 and Melrose Place. My daughter was only 3 years old when I started, so I didn’t do my business on a full time basis. I kept the number of stores to only a few, so I can spend time raising her. I moved back to Boston in 2001. I continued to fill orders from the jewelry stores in California, and I started working in jewelry retail so I could support and raise my daughter, and very slowly grow my line here. After a couple of years I realized that making everyday pieces wasn’t challenging enough, and I wanted the personal experience of getting to see who actually wore my pieces. It wasn’t until I worked at Bailey Banks & Biddle as a sales associate that I realized engagement rings and wedding bands are what I’m great at. I was the top-selling diamond and engagement ring associate at the store. People would come in with absolutely no idea of what they want, what would look good on their hands, or how to pick a diamond. I would show them different diamonds and teach them how to examine them, so they would know how to pick the right one. I would look at their hand shape and pick the perfect ring for it. It was very personal, and it came so natural to me. So I started a blog on engagement rings and how to pick them. From my blog I received my first customer. She was a lovely lady who brought me her diamond so I can make a new mounting and re-set her stone. She recommended me to another person, and slowly I started getting people who would come in for custom engagement rings. Each time I made a ring I would take its picture and write about it. Finally, I had enough images of my work that I had a website built. I continued working in a jewelry store, while making engagement rings and wedding rings on the side and raising my daughter until while she was in 11th grade. In April of 2013 I finally had enough clientele that I was able to stop working in retail. That’s when I started full time into my own business. The fall of that year I found my current office space and moved it. In 2015 I won Best of Boston in Fine Jewelry from Boston Magazine. Later on that year I was published in Vogue UK, September issue and then GQ UK in their October issue. I was also published in The Traveler magazine. Then MJSA, which is a national jewelry trade magazine that focuses on jewelry manufacturing, featured one of my hand-carved rings in their special editorial about Custom made. I recently won, as a Finalist in 2017 Jewelers’ Choice Awards for Best Bridal Design in the $10,000 and above category. This is by JCK magazine which is a jewelry trade magazine focusing on jewelry retail and gem information. I am where I am today because of the gift that I have been given and the incredibly hard work that I continue to put in it. I have known since childhood what I wanted to do. And no matter how hard and long it has been, I continue to work even harder because I believe in my mission and in myself.

We’re always bombarded by how great it is to pursue your passion, etc – but we’ve spoken with enough people to know that it’s not always easy. Overall, would you say things have been easy for you?
My journey has been smooth and steady. The growth of my business was slow initially, since I was juggling raising my daughter, working part time in retail, and building my own business. But through my work at other jewelry stores, I gained all the experience and knowledge that I needed to run and grow a business from ground up on my own. Now by myself I produce what a smaller jewelry store with a few employees produces. I see the whole of my experience as a blessing for which I am very thankful.

We’d love to hear more about your business.
What I do is design and create custom jewelry. My specialties are custom engagement rings, wedding bands, re-mounting of diamonds in new custom pieces, restyling of heirloom jewelry, diamond and colored gem jewelry, anniversary pieces, and men’s jewelry. I am known for sourcing out and providing diamonds, including both rare and fancy color, and colored gems including rare and non-treated rubies, sapphires and emeralds. I can source out any rare gem, depending on what’s needed. The quality that sets me apart is my ability to recognize what will look best for each person, sketch it, and then bring it to life. I also source out the best diamonds and gems, and manufacture a high quality piece, all within a budget you’re comfortable with. I provide a very personalized experience, in which you have fun throughout the process of creating your unique piece. When you come to me you don’t make an order, you engage in a conversation. Even if they’re out of state, or even if they’re out of the country, each client plays an important role in the creative process. Moreover, I bring in many different stone options, so you can have the opportunity to compare, and I provide guidance about each diamond so you know exactly what you’re purchasing. All of this is a very specialized service that you won’t get anywhere else! I’m not a retail store-I’m a manufacturer and a creator. I don’t sell diamonds that I have- I seek out and select the best for you given your budget. Then I custom make your piece around the chosen stone. Each piece is completely unique, designed around you, and meant to be treasured and handed down to future generations. There are countless retail stores and jewelers out there, but there aren’t many creators who create specifically for you–that’s what I do.

What quality or characteristic do you feel is most important to your success?
The quality that has contributed the most to my success is vision. I have talent, I work hard, and I’m passionate and trustworthy, but the thing that sets me apart is my ability to visualize the finished piece. There are so many elements that go into each project: the stones, the metals, the budget, the client’s requests, the inspiration, and so much more! But when I sit down to work in my studio, all of these elements flow together, and I can see the art they’re meant to become.

Contact Info:

  • Address: 45 Newbury Street, Suite #305 Boston, MA 02116
  • Website:
  • Phone: 8572399885
  • Email:

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